Sheets Outdoor Services LLC Effective Date: 6-12-25

At Sheets Outdoor Services LLC, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

We may collect the following types of personal information:

• Your name, email address, phone number, and physical address
• Payment information for invoices and services
• Communication records related to service inquiries or support
• Optional website data (cookies, browsing behavior if applicable)

We use your information to:

• Schedule and provide outdoor services
• Send invoices and process payments
• Communicate service updates, appointment reminders, and promotional offers
• Respond to customer inquiries and deliver customer support
• Improve our service offerings and business operations

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any reason.
• Any information sharing referenced elsewhere in this policy excludes all mobile opt-in data.
• We do not transfer your personal data to external organizations under any circumstances, even with consent.

To safeguard your data, we use:

• Secure digital storage and encryption
• Password-protected access to customer records
• Internal policies limiting access to authorized personnel only

By providing your phone number and agreeing to receive texts, you consent to receive messages from Sheets Outdoor Services at 878-229-5229, including:

• Account notifications
• Customer care responses
• Marketing and promotional messages

Message frequency varies. You may receive up to 4 messages per month. Message and data rates may apply.

To opt out:   Reply STOP or UNSUBSCRIBE to any message.

To request help:   Reply HELP or contact us at (878) 229-5229 or the contact page.

Mobile opt-in information is never shared with third parties.

You may:

• Request a copy of your personal information
• Ask us to update or delete your data
• Opt out of marketing communications at any time
• Opt-in to SMS via the form on our home page

For privacy inquiries, contact: 📧 Contact Page

We retain customer data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

We may use trusted third-party platforms to process payments, manage appointments, or host our website. These providers are contractually obligated to protect your data and may only use it for the services they provide to us.

We may use automated systems to assist with scheduling, customer support, or marketing communications. These tools operate under strict privacy protocols and do not share or sell your data.

Sheets Outdoor Services LLC complies with applicable privacy laws, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act. We are committed to upholding your rights and protecting your data.

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date. We encourage you to review the policy periodically.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such data, we will delete it promptly.

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze site traffic
• Improve our services and website performance

You can manage your cookie preferences through your browser settings. By using our website, you consent to the use of cookies as described in this policy.

At Sheets Outdoor Services LLC, we are committed to providing excellent service and maintaining transparency with our customers. Please be advised that calls to and from our business will be recorded or monitored for quality assurance, training, and security purposes.

By contacting us via phone, you consent to the recording and monitoring of your call. If you prefer not to have your call recorded, we encourage you to reach out through alternative methods such as email or our website contact form.

We appreciate your understanding and cooperation.