Service Agreement

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This Service Agreement (“Agreement”) is made between Sheets Outdoor Services, LLC, a Pennsylvania limited liability company located at PO Box 106, Claysville, PA 15323 (“Service Provider”) and the individual or entity receiving services (“Client”). This Agreement becomes effective upon Client’s approval of the associated quote or invoice (“Acceptance Date”).

Sheets Outdoor Services, LLC agrees to provide outdoor maintenance services, including but not limited to:

• Lawn care and mowing
• Landscape maintenance
• Seasonal clean-up
• Snow and ice removal (if applicable)

Service Details: Specific services and frequencies are listed in the approved quote or invoice.

• Bagging and disposal of clippings
• Edging
• Bush or hedge trimming
• Overgrown lawn recovery
• Spring/Fall cleanup
• Mulch delivery and installation
• Same-day or emergency service

Debris Haul-Off: A flat-rate fee applies for removal and disposal of yard waste, brush, soil, sod, and landscape debris. Your property will be left clean and clutter-free.

Additional fees may apply in the following scenarios:

• Equipment Operation Fee: Covers fuel, wear, and maintenance for specialized machinery
• Pet Waste Removal Fee: Ensures sanitary conditions if pet waste is present
• Obstacle Fee: For excessive items such as toys, furniture, or hoses that hinder service
• Travel Fee: Assessed based on distance to service location

Service begins after quote approval. Weather or unforeseen site conditions may delay service — clients will be notified promptly.

• Due Date: Payment is due in full on the same day services are rendered unless otherwise agreed in writing
• Late Fee: $25 or 10% of invoice (whichever is greater) after a 5-day grace period
• Repeat Late Payment Policy: After five late payments, an additional late fee of $25 will be assessed starting with the sixth late payment, and each one thereafter. This is in addition to the standard late fee and supports timely payments and efficient scheduling 
• Returned Checks: $25 processing fee
• Recurring Services: Weekly or bi-weekly invoices issued on a schedule — unpaid invoices may result in service pause or cancellation
• Deposits: Required for large or custom projects and outlined in your quote or invoice
• Cancellation Policy: Must be submitted at least 24 hours in advance; last-minute cancellations may incur a $25 fee
• Billing Assurance We want to be absolutely clear: We will never charge more than what we mutually agree on. Your approved quote or invoice determines the total cost—no hidden fees, no surprises. 

To ensure timely payment:

• A valid credit/debit card must be securely stored via Yardbook
• Charges only occur after service is completed
• Yardbook encrypts data and issues receipts
• Clients can update billing info through their customer portal
•  ✅ Billing Assurance We want to be absolutely clear: We will never charge more than what we mutually agree on. Your approved quote or invoice determines the total cost—no hidden fees, no surprises. 

If services are terminated due to non-payment:

• A $35 account reactivation fee will apply
• Previous discounts or promotional rates will be forfeited
• Future services must be paid in full at standard rates and may require a deposit

Clients are responsible for:

• Ensuring property access during service
• Securing pets and removing obstacles
• Disclosing underground hazards or unique conditions

With acceptance of this Agreement, Sheets Outdoor Services, LLC may capture photos/videos of completed services for promotional use.

Privacy Protections Include:

• No visible house numbers or identifiers
• No location data
• Written consent required for name or personal references
• To opt out, email media@sheetsoutdoorservices.com prior to your scheduled service

Either party may cancel services with 7 days’ written notice. Immediate termination may occur due to non-payment or breach of contract.

This Agreement is governed by the laws of the State of Pennsylvania. All disputes will be resolved under Pennsylvania jurisdiction.

Sheets Outdoor Services, LLC proudly supports equitable access to outdoor care. Discounted or flexible options are available for qualifying low-income families. Contact us to learn more about eligibility.